Shipping policy

 

Please note that every order has a processing time of up to 48 hours before being dispatched. The table below is representing the estimated shipping times for each region. 

Estimated shipping times:

Austria	Express Shipping: 2 business days
Europe	Standard Shipping: 5-11 business days Express Shipping: 2-5 business days
USA	Express Shipping: 5-9 business days
Other Regions	Express Shipping: 5-15 business days

 

UPDATE: Delivery times may vary due to Covid-19. We will do our best to ship your product in time. Thank you for your understanding!

 

Shipments outside of the EU

Since we ship every order directly from Austria, taxes and duties could appear for destinations that are outside of the EU. These costs have to be paid by the customer. 

 

If the delivery of a shipment is not possible due to a mistake made by the customer (wrong address entered, package not picked up in time,...) the customer must bear the costs, as AromaSparkle does not take any responsibility in such a case.